Growing Concepts sends all data in an encrypted SSL environment, so that all confidential information is fully secured. During your payment you can also check whether you are on a secure website. You can recognize a secure website by the lock or key at the top of the web browser or at the bottom of your screen. The internet address of the page starts with: 'https: //' instead of 'http: //' (the 's' stands for 'secure').

The prices of the products on the website are all inclusive of VAT.

PAYMENT METHODS

You can pay on our webshop with the following payment methods:

  • Credit card (Visa and Mastercard)
  • PayPal
  • PayPal
  • Afterpay (Dutch customers only)
  • Mister Cash (only Belgian customers)
  • Sofort Banking (German customers only)

PAY WITH CREDIT CARD

When you pay with your credit card, you go through the following steps on the payment page:

  1. On the payment page, choose to pay by credit card and enter your credit card number, the expiry date and the validation code (CVC code) of the card. The CVC code is on the back of your credit card.
  2. You will then be asked to enter your personal SecureCode. This password is an additional security measure that confirms that you are the authorized cardholder, so that the payment can be completed properly. If you do not yet have a SecureCode, you can request it from your bank.
  3. The purchase amount is automatically debited from your credit card when we have sent your order.

PAY WITH PAYPAL

When you pay with PayPal, this goes through your PayPal account. You go through the following steps on the payment page:

  1. On the payment page, choose to pay with PayPal.
  2. You will now be redirected to PayPal, where you can log in with your login details.
  3. When the payment is successful you will be redirected to the payment page. Here you see the overview of your order.
  4. For more information about PayPal, click this link.

IDEAL

When you pay with iDEAL, this is done via internet banking. You go through the following steps on the payment page:

  1. On the payment page, choose to pay with iDEAL.
  2. Choose your bank. You then enter your bank's payment program, which you can use to log in with your data. The details of the purchase have already been entered.
  3. When the payment is successful you will come to a 'success' page, after which you will be redirected to the payment page. Here you see the overview of your order.
  4. For more information about iDEAL, click this link.

Afterpay

When you pay with Afterpay, you choose to pay afterwards by means of a digital giro collection form. You go through the following steps on the payment page:

  1. On the payment page, choose to pay with Afterpay.
  2. Fill in the fields with your details and then click on "checkout".
  3. You will receive a digital giro collection form. If you want to keep your order, you must pay the giro within 14 days.
  4. The entire payment process goes through Afterpay. For more information about Klarna, click this link.

Is your purchase not approved? You will then receive the message: “it is currently not possible for you to pay with Afterpay. Please choose a different payment method ". If you want to pay via Afterpay, a credit check is made to see if you can order for the chosen amount. In addition, your payment history, the total amount of the order and the information from an external credit agency are examined. A combination of these three factors determines whether the purchase can be approved. In case the purchase is not approved by Afterpay, we advise you to choose a different payment method.

PAY WITH MISTERCASH

When you pay with Mister Cash, this is done via internet banking (only for Belgian customers). You go through the following steps on the payment page:

  1. On the payment page, choose to pay with Mister Cash.
  2. Choose your bank. You then enter your bank's payment program, which you can use to log in with your data. The details of the purchase have already been entered.
  3. When the payment is successful you will come to a 'success' page, after which you will be redirected to the payment page. Here you see the overview of your order.
  4. For more information about MisterCash, click this link

PAY WITH SOFORT BANKING

If you opt for a payment with Sofort banking, you will be referred to the online payment environment of Sofort Banking. You go through the following steps on the payment page:

  1. On the payment page, choose to pay with Sofort Banking.
  2. Choose your bank and country of origin. You then enter the Sofort Banking payment program, which you can use to log in with your bank details. Select here from which account you want to make the payment.
  3. When the payment is successful you will come to a 'success' page, after which you will be redirected to the payment page. Here you see the overview of your order.


PAYMENT NOT successful?

If your payment is not completed correctly, this can have various causes; such as problems with the internet connection or a technical problem at the bank. We therefore advise you to try again later and / or to contact your bank if the problem persists. It may also have to do with a difference in the country of origin of your payment card and your IP address. The payment system may refuse your payment to prevent fraud. In that case we advise you to pay with a different payment card or to place your order via a different device.